At Francesca Tan

UK

If your order is placed before 2pm we will make every effort to ship the same day. There are two delivery methods; First Class Standard (3-5 working days). Delivery charge is £4.95 per delivery. Priority Shipping (2-3 working days). Delivery charge is £8.95 per delivery. We have FREE COMPLIMENTARY UK shipping for orders of over £250.00

European Union

For EU countries*, we have a Flat fee of 9.95 per delivery. All Duty and Taxes are paid by us. For orders of less than £100, shipping fee is £14.95 *For Cyprus, Malta and Lithuania, we have a flat fee of £25.00 per delivery and all all duty and taxes are paid by us.

USA

The shipping fee for USA is £9.95. For orders of less than £100, the shipping fee is £14.95

Rest of the world

The shipping fee is calculated at the check out.

How to pay

We accept the following debit and credit cards: Mastercard, Visa & Switch.

Refunds and Exchanges

WEB ORDER & MAIL ORDER

If an item is unsuitable you can return it for a refund or exchange. Please return the unworn goods within 14 days of receipt if in UK and 28 days for the REST OF THE WORLD.

SHOP PURCHASE

If an item is unsuitable you can return it for CREDIT NOTE or an EXCHANGE. Please return the unworn goods within 14 days. Please note that we do not make refunds on shop purchases. We do not provide a free return service. Please note that returning parcels are your responsibility until they reach us, so we suggest using registered post for peace of mind.

Disclaimer

Crispins Shoes reserves the right to alter without prior notice any content found within the website. Crispins Shoes and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of it being accessed or used. Crispins Shoes assumes no responsibility, and shall not be liable for any damage or viruses that may infect your computer equipment. We take great care with the descriptions of our products, as they appear online. Every reasonable care has been taken to ensure that descriptions are accurate. Crispins Shoes cannot be held responsible for discrepancies, either real or perceived.

Ladies Plus Size Shoes - Size Chart

We are happy to provide measurements and fitting advice for any style/size that you are interested.